Geotab Lights Meaning. Geotab GO9 Install Guide Fleet Hoster The red light will be solid when CAN bus data is flowing to the device. If the above steps do not help the device communication, please contact your reseller or create a support ticket (How to Create a Support Ticket Through MyGeotab).
Geotab Connect 2023 Day 2 Highlights Geotab from www.geotab.com
For more information of GO Device light definitions (including flashing and troubleshooting), please visit the Reseller Troubleshooting Guide and scroll down to GO Device Light Definitions. You can take the following steps to investigate a non-communicating unit.
Geotab Connect 2023 Day 2 Highlights Geotab
The red light will be solid when CAN bus data is flowing to the device. The green light will be for the cellular connection anything but solid would indicate it still needs to connect to the local cell towers If the red light stays flashing for a long time (10mins+) then it's likely that the GO unit is failing it's initial firmware update and you'll need to raise a case to Geotab Support.
Geotab ELD 2023 Review Functionality, Features, Cost & User Ratings. If the above steps do not help the device communication, please contact your reseller or create a support ticket (How to Create a Support Ticket Through MyGeotab). If the red light stays flashing for a long time (10mins+) then it's likely that the GO unit is failing it's initial firmware update and you'll need to raise a case to Geotab Support.
Geotab Launches New Tools to Help Fleets Go Electric NGT News. Please document as much information as possible to assist with a speedy resolution if you need to contact Support. Where a heavy-duty truck-specific harness is not offered by Geotab or the vehicle manufacturer, use the adapter harness (HRN-CG13S1) for any 16-pin (OBDII) installation method to avoid possible GO device damage.